Legal — this is important

Terms of Service

If you have purchased a subscription to 360VUZ, you will be charged on a monthly basis to watch exclusive 360º Live videos of a specific channel. If you have purchased a subscription to on of the Live 360 Channels on 360VUZ, you have the right to cancel your purchase and receive a full refund within 14 days of purchase. However, if you access the 360VUZ app within the 14-day period, you will no longer be eligible for a refund if you decide to cancel your purchase. The auto-renewable nature of the subscription to a channel is on a monthly basis for the specific 360 Live channel the user have subscribed to to watch all the 360 Lives under that channel.
 

Live 360 Channel Subscription Details

You may cancel your subscription to any channel on 360VUZ at any time via the mobile app. The termination shall have effect at the expiry of the then-current subscription period that you have already paid for the 1 month and you will not be refunded for any remaining portion of subscription fees you have already paid for (unless with the 14-day period and under the conditions described above).

The content will be provided after subscription are 360 Live Event Broadcasts of top exclusive events and master classes.

Length of subscription of 360 Live Channels is Monthly with access to Live 360 Videos Under The Subscribed Channel or every 3 Months based on the Channel.
Price of subscription differs based on each channel however currently channel subscriptions ranges between $2.49 and $10.
Payment will be charged to iTunes Account at confirmation of purchase.
Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.
Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.
Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase

Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

Payment will be charged to iTunes Account at confirmation of purchase

360VUZ reserves the right to terminate and/or suspend your account at any time in case of unauthorised use of the service. If 360VUZ terminates or suspends your account for any suspicious activity, 360VUZ shall have no liability or responsibility to you, and will not refund any amounts that you have previously paid.

Privacy Policy

This Privacy Policy governs the manner in which 360VUZ collects, uses, maintains and discloses information collected from users (each, a 'User') of the www.360VUZ.com website and 360VUZ app ('Site/App'). This privacy policy applies to the Site/App and all products and services offered by 360VUZ.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our app, register on the app, and in connection with other activities, services, features or resources we make available on our Site/App. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit our Site/App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site/App related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site/App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site/App, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site/App may use 'cookies' to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site/App may not function properly.

How we use collected information

360VUZ may collect and use Users personal information for the following purposes:

  • To improve customer service: information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site/App.
  • To personalize the experience based on gender, and interest. Eg. If it’s a male audience then we might send them push notifications on when new 360 videos on more male oriented content is published.
  • To improve our Site/App: we may use feedback you provide to improve our products and services.
  • To process payments: we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site/App feature: To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site/App.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site/App.

Sensitive and private data exchange between the Site/App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site/App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

360VUZ has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site/App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site/App. Your continued use of the Site/App following the posting of changes to this policy will be deemed your acceptance of those changes.

Privacy Policy

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
  • Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. 

Terms & Conditions

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • www.360mea.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
  • We accept payments online using Visa and MasterCard credit/debit card in AED and USD.
  • Refunds will be done only through the Original Mode of Payment.

360VUZ

Contacting us

[email protected]

  • Physical Office Address (UAE, Dubai Silicon Oasis)
  • P.O. Box (UAE 33060)
  • Landline Contact Number (+971502967023)
  • Email Address [email protected]

This document was last updated on June 3, 2016